Austin Party Buses Frequently Asked Questions
We want you to make an informed decision. We are not in business to get one past you or trick you into anything. We want you to be completely satisfied with what we provide so that you will want to come back again and again. And we realize that understanding everything about what we do is a great first step. So, with that in mind, we urge you to peruse our website and start making a list of questions and concerns you might have. When you get to this page, comb through the questions and answers below, there is a possibility that you will find your question below. But if you do not, then please contact one of our courteous and knowledgeable customer service representatives. They would love to talk to you about our service and will do so as long as you need to. This is a great first step, we look forward to helping you in any way we can.
I don't see any prices on your website, can you give me an idea?
There are many factors that play into our prices including size, pick up location and day and time of service. For that reason, your best option is to call our customer service office which is available 24/7.
Do you offer discounts?
Not usually, we put a lot of thought into our pricing structure and you will find our prices to be very competitive. We do offer special packages depending on your needs. There is one thing you can count on from us and that is the fact that we will never hit you with hidden fees.
Do you allow smoking on your vehicles?
No, in the interests of keeping our interiors as pristine as possible for all of our customers, we do not allow smoking. However, we do allow unlimited stops which means a smoke break is available any time you feel you need it.
Do we need to provide you with an itinerary of where we want to stop?
While not absolutely necessary, we find that it helps our drivers as they can program your stops into their GPS. Keep in mind though that we are not wedded to that itinerary. If you want to add a destination en route, feel free to mention it to your driver.
Do we need to tip our driver at the end of our time?
No, a tip will not be expected. When you contracted with us, the price we gave you was all inclusive. However, if you feel that your service was exceptional and you would like to tip over and above, that is certainly your prerogative.
Some of the Events We Service
If you have a special event coming up, then please keep us in mind as the solution to your transportation needs. Our service and our fleet was made for activities like a bachelor party, birthday party, prom and sporting events. We can handle anything you have in the works, call us today.